IT Service Desk Manager, Canada

Thales is hiring an IT Service Desk Manager, Canada, based in Ottawa or Montreal, to lead the Canadian IT Service Desk team, oversee incident and request resolution against SLAs/KPIs, and drive ITSM process adoption using Agile and Lean principles. Bilingualism in French is a plus. Requires eligibility for Government of Canada security clearance.

Apply on the employer's official careers site.