Manager, Customer Experience

VIA Rail Canada's Montreal Customer Experience team is looking for a Manager, Customer Experience to lead the onboard services team. Responsibilities include conducting safety audits, managing crew performance, overseeing boarding, ticketing, and baggage operations, and resolving customer concerns and emergencies. Requires a bachelor's degree, 5+ years supervising in a unionized environment, and excellent verbal and written communication in both English and French. Permanent full-time role, $79,169-$93,140/year.

Apply on VIA Rail's official careers site.